1. Introduction
EuroGiveaways Web LTD (“EuroGiveaway”, “we”, “our”) operates a digital platform for transparent promotional competitions. These Terms form the legal agreement between you and us.
By creating an account, using our digital products or submitting a free postal participation, you confirm that you have read, understood and accepted these Terms, the Privacy Policy and any competition-specific rules shown on each offer page.
Our promotional competitions always include a knowledge-based or skill-related question and a free alternative method of entry (“postal route”). No purchase is required to participate, and making a payment does not increase your chances of being selected as a winner.
Apple is not a sponsor of this promotion and is not involved in any way with the contest. Apple is not responsible for the operation of this competition or the selection or fulfilment of prizes.
2. Eligibility
- Participants must be at least 18 years old and reside in jurisdictions where our promotional competitions are permitted.
- We may request KYC/AML documents (government ID, proof of address) before activating an account or confirming a prize.
- Employees, contractors and direct partners of EuroGiveaways Web LTD, plus members of their households, cannot take part in internal campaigns.
3. Accounts & security
- You are responsible for keeping login credentials confidential and for all actions performed inside your account.
- We may suspend or close accounts that breach these Terms, automate interactions, exploit pricing, or attempt to defraud other participants.
- All profile data must be accurate and verifiable. Duplicate accounts or fake identities can be removed without prior notice.
4. Participation routes & postal entry
Each promotional competition clearly displays the total number of available participations, any limits per user, accepted payment methods and—where applicable—the qualification question. Participation can be registered in two equivalent ways: (a) by submitting a valid free postal entry, or (b) by using eligible digital products or account credits that may include automatic participation registration.
The free postal route is always available and is treated in the same way as any participation registered through the platform. Purchasing digital products or credits is optional and does not provide any advantage or increased probability of being selected as a winner compared to the free postal route.
Incomplete, unreadable, late or incorrect submissions (including wrong quiz answers) are void. Each participant may only submit the number of participations stated in the rules for the specific promotional competition.
5. Result schedule & announcements
Every promotional competition includes an estimated closing date and a result announcement time, which may be accompanied by a live or recorded presentation. We may bring the announcement forward or delay it depending on how quickly the available slots fill up and the time needed for compliance checks. To maintain transparency and comply with operational or legal requirements, we may extend, reschedule or adapt the result announcement if needed (for example, technical incidents or verification steps). The draw/announcement date may be influenced by the number of participations and may change.
Schedule changes are announced inside the app and via email where possible. All existing valid participations remain eligible, and no refunds are offered solely because the result announcement date or format has changed.
6. Payments & non-refund policy
Payments are processed securely by authorised providers (card processors, Apple Pay, Google Pay, etc.). In most cases, payments relate to digital products, services or account credits that can be used on the platform. Once such a digital product or credit is confirmed and delivered to your account, the corresponding amount becomes non-refundable, even if you later decide not to use it or if we reschedule a promotional campaign.
This rule does not affect your ability to participate for free via the postal route. Exceptions to the non-refund policy may apply only if a promotional competition is fully cancelled without a new schedule. In such rare cases, we may issue wallet credit or a payment reversal. Banking fees, foreign exchange differences and card charges are borne by the participant.
7. Winner selection, verification & fairness
Winner selection follows the rules published on the specific competition page and includes only participations that have correctly followed the instructions and, where applicable, answered the qualification question. No payment, account balance or type of participation (paid or postal) increases the likelihood of being selected as a winner.
- Result procedures are designed to be transparent and verifiable, and may include public streams, recordings, independent observers or audited tools.
- Winners are notified via email and inside their account dashboard. They must reply within 14 days, unless a different period is mentioned in the specific rules.
- Failure to respond in time or to provide the required documents results in forfeiting the prize and selecting an alternate participant, following the same fair procedure.
8. Prize delivery & taxes
Physical prizes are shipped after ID verification and signing the acceptance documents. Standard shipping is covered by us, but customs duties, local taxes, registration or insurance costs are the winner’s responsibility, unless otherwise stated on the competition page.
Cash prizes are wired to the verified bank account, in the currency stated on the competition page. You are responsible for declaring and paying any taxes that may apply in your country of residence.
9. Conduct & prohibited uses
- You may not use bots, scripts, multiple fake accounts or share quiz answers to obtain unfair advantages.
- Harassment, hate speech or abusive behaviour toward staff or participants (chat, email, social media) is forbidden.
- Severe violations can trigger permanent bans and notification of relevant authorities.
10. Limitation of liability
The platform is provided “as is”. We do not guarantee uninterrupted access and are not liable for indirect losses, missed opportunities or data loss caused by maintenance, outages or force majeure events.
The total liability of EuroGiveaways Web LTD towards a user will not exceed the amount paid for valid digital products or credits during the previous 12 months, except where mandatory consumer protection laws require a different limit.
11. Intellectual property
All trademarks, logos, copy and visuals displayed on the platform belong to EuroGiveaways Web LTD or its partners. Reproduction or distribution without written approval is prohibited.
12. Suspension & termination
We may suspend, modify or terminate the platform or individual promotional competitions whenever needed to protect integrity, prevent abuse or comply with legal obligations. If a campaign is permanently closed, we will communicate the applicable compensation measures, if any.
13. Governing law & disputes
These Terms are governed by the laws of England and Wales. Any dispute will be brought before the competent courts in Manchester, United Kingdom. We encourage participants to contact our support team first to seek an amicable solution.
14. Contact
Legal notices can be sent to EuroGiveaways Web LTD, c/o Bartle House, Oxford Court, Manchester, M23 WQ, United Kingdom or via email to support@eurogiveaway.org. We reserve the right to update these Terms periodically; the active version is always published on this page.